Smith’s growth stems from our willingness and flexibility to support customers’ unique needs. Every challenge has a distinct solution, and Smith’s global resources allow us to continuously adapt, so the solutions we deliver can be scaled up or down to grow with you.
In-house training is conducted across multiple platforms, throughout every department at Smith. Training sessions led by Smith experts ensure that every employee is knowledgeable in industry best practices and guidelines, enabling them to provide the best possible customer service.
Smith’s culture of ingenuity supports our ongoing efforts to stay ahead of our customers’ needs. Smith’s most recent growth areas reflect our innovative approach to customer support. From expansion into solar, franchised distribution, and e-commerce, to the introduction of a new model for distribution, Smith always strives for improvement by creating new methods, ideas, products and services.
Even at the industry’s forefront, we don’t stand still. From investing in the newest technologies to combat counterfeiters’ constantly changing methods to regularly studying new inspection techniques and emerging issues across the industry, we are constantly focused on growth.